The systems it connects to.

Square

Phone and chat orders land in Square with kitchen tickets printing in real time.

Toast

Menu sync and order injection for restaurants running Toast.

Shopify

Order lookups, cancellations, exchanges, and subscription changes run against your Shopify store.

Recharge

Customers skip, swap, pause, resume, or cancel their Recharge subscriptions right in the conversation.

Gladly

Escalations open Gladly conversations with the full transcript and customer context attached.

Gorgias

Handoffs create Gorgias tickets that carry the complete conversation.

Kustomer

Escalations land on the Kustomer timeline with customer context intact.

Zammad

Tickets open in Zammad with the conversation and customer details attached.

Zendesk

Escalations file Zendesk tickets with the transcript attached, and agent updates flow back.

Zoho Desk

Escalations open a Zoho Desk ticket in the right department, with the conversation attached as a private comment.

Redo

Returns and exchanges resolve through Redo without an agent touching the case.

Judge.me

Answers to "what do customers think" come from your published Judge.me reviews, and a low rating reaches your team with the order attached.

Shopmonkey

Customers book, move, and check service appointments on your Shopmonkey calendar.

Tekmetric

Appointment scheduling and status checks run against Tekmetric.

Mindbody

Clients book appointments and class spots straight onto your Mindbody schedule.

WordPress

The Merrows chat widget installs on WordPress with a plugin.

Wix

Add the Merrows chat widget to your Wix site in minutes.

Squarespace

Embed the Merrows chat widget on your Squarespace site.

Webflow

Embed the Merrows chat widget on your Webflow site.

Telephony

Merrows answers real phone calls on a dedicated business number, around the clock.