Blog
News and product updates dated, in order, and allowed to age
Announcements, product updates and customer stories from Merrows, dated and in order.
· Sam Redpath
Answer shoppers from your Judge.me reviews
Your Shopify store's AI rep can now answer "do people like it?" from your published Judge.me reviews, and alert your team to a 1 or 2 star review.
Product updates· Sam Redpath
How to cut Shopify WISMO tickets before BFCM
Cut Shopify WISMO tickets before BFCM: notifications, order status, carrier cutoffs, and one answer on phone, chat, SMS, and email.
How-to· Sam Redpath
What shipped this autumn
Skill controls that apply everywhere, a spending cap, clickable links in chat, clearer handoffs, and an order lookup that confirms the customer first.
Product updates· Merrows
Why our AI rep never guesses an order number
Before Merrows shares any order details, it confirms the order number or the email on the order. Here is how that works and why it protects your customers.
Product updates